- Important information and who we are
- Data we collect about you
- How is your personal data collected?
- How we use your personal data
- Data security
- Data retention
- Your legal rights
1. Important information and who we are
This website is not intended for children and we do not knowingly collect data relating to children.
Data Privacy Manager
Email address: email@example.com
Postal address: Social Enterprise Thailand Association, 1875/1 Rama IV Road, Lumphini, Pathumwan, Bangkok 10330
Telephone number: 062-079-3232
You have the right to make a complaint at any time to the Office of the Personal Data Protection Commission, the Thai supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach Office of the Personal Data Protection Commission so please contact us in the first instance.
Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
2. Data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, maiden name, last name, title, date of birth and gender.
- Contact Data includes address, email address and telephone numbers.
- Profile Data includes events attended or services used by you, your interests, preferences, feedback and survey responses, your photos and videos attending our events.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may provide us with data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you
- apply to be our member;
- apply to be our mentor;
- apply to join our program;
- subscribe to our activities or publications;
- request information to be sent to you;
- enter an event, competition or survey; or
- give us feedback or contact us.
Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
- Analytics providers such as Google; and
- Publicly available sources such as online publications.
4. How we use your personal data
We will only use your personal data when PDPA and other laws allow us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to provide you with a service that we are about to agree or have agreed with. This means processing your data where it is necessary for the performance of a service or contract to which you are a party or to take steps at your request before agreeing such a service or contract. Failure to provide us personal data in relation to the provision of service may cause us unable to perform a service to you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Legitimate interest means our interest in conducting and managing our organisation to enable us to give you the best service/product and the best and most secure experience. We consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
- Where we need to comply with a legal obligation that we are subject to. Failure to provide us personal data we need for compliance with law may cause us a violation to applicable laws.
Further details on the types of lawful basis that we will rely on to process your personal data:
Generally, we do not rely on consent as a legal basis for processing your personal data although we may obtain it in certain cases. If you do not wish to receive any further information about SE Thailand or want to change your communication preferences, please contact us at firstname.lastname@example.org / 062-079-3232.
Purposes for which we will use your personal data
We have set out in the below table a description of the ways we plan to use your personal data and the legal bases we intend to rely on. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Lawful basis for processing including basis of legitimate interest
|To register you as a new member, contact, etc.
|Performing a service for you
|(a) Performing a service for you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to grow our social enterprise and keep our records updated)
|To deliver relevant content and services and measure the effectiveness of our services;
To raise awareness of and promote our social enterprise to the public; and
To enable you to partake in an event or competition or complete a survey, etc.
|(a) Performing a service for you
(b) Necessary for our legitimate interests (to grow our social enterprise and to study how members use our services)
|To administer our orgnisation and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
|(a) Necessary for our legitimate interests (for running our organisation)
(b) Necessary to comply with a legal obligation
The law provides further protections for Special Categories of Personal Data (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We will only collect or process Special Categories of Personal Data in compliance with applicable law. We will obtain your consent (if required) in accordance with PDPA.
Communications from us
We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which of our services may be relevant for you.
You will receive communications from us if you have requested information or services from us or participated in our events or activities and you have not opted out of receiving such communications.
If you do not wish to receive any further information about SE Thailand or want to change your communication preferences, please contact us at email@example.com / 062-079-3232
Where you opt out of receiving these communications, this will not apply to personal data provided to us and processed by us for other purposes.
Attending our events
When you attend our offline or online events such as meetings or conferences, trainings or seminars, competition etc, we may take photos and/or videos of you and use them for reporting to our sponsors or communicating about results from the events. If you do not wish to be recorded in our photos or videos, please let us know at firstname.lastname@example.org / 062-079-3232 or have your device’s camera switched off when attending our online events.
Disclosure to third parties
Disclosure to a third party may be carried out by us only for the purpose to provide you the service we commit to you. Hence, we may disclose to our business partner. Apart from that purpose, we will get your express opt-in consent before we share your personal data with any third party. In the event where SE Thailand is required to disclose your personal data to a third party, SE Thailand will follow appropriate procedures to ensure that the third party will properly handle your personal data in order to prevent data loss, unauthorized access, and improper use, modifications, disclosure or processing.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Although SE Thailand makes its best efforts to protect personal data with our technical mechanism along with the management by our personnel to control access and keep personal data against unauthorized access, SE Thailand cannot always guarantee the security and confidentiality of personal data from every incident that may arise, such as virus threat and unauthorized access. You should regularly keep up with technology news, install personal firewall software to prevent his computer from threat or data theft. Also, monitoring own account on a regular basis (such as monitoring balance, transaction date) and keeping personal data and financial status confidential are strongly recommended.
6. Data retention
How long will we use your personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of a dispute in respect to our relationship with you.
In general, we may keep your personal data up to 2 years after your last contact with us. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
You can contact us if you require details of retention periods for different aspects of your personal data.
In some circumstances you can ask us to delete your data, see the below section (Your Legal Rights) for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
7. Your legal rights
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
- Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where you withdraw your consent for your personal data and we no longer have any legal right to process your personal data, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms or that we need your personal data to establish, exercise or defend legal claims.
- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data’s accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us at email@example.com / 062-079-3232.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in those circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.